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Attention Members: Be aware scammers may contact you by text, phone call, or email pretending to be Member One. They may use phone numbers or addresses that look like ours. They might ask for account details, passwords, codes, or request you click suspicious links. NEVER share this personal information when contacted unexpectedly or feel pressured to click a suspicious link.

Here for you, from beginning to end.

Our experienced local mortgage team is committed to making the home-buying process as seamless and affordable as possible. We work to make sure you understand how to navigate the process comfortably—so that one of the biggest decisions of your life, is also one of the best.

Please note: your mortgage application will be processed through the Virginia Credit Union online portal (Member One is now a division of Virginia Credit Union), but you will still work directly with local Member One mortgage loan officers.

Julie Nicely low res
Julie Nicely

Roanoke
540-982-8811 ext. 9189
NMLS# 211305

Apply with Julie

Melissa 3 lowres updated
Melissa Hughes

Roanoke
540-982-8811 ext. 9144
NMLS# 1136503

Apply with Melissa

Alan 2 lowres
Alan Dever

New River Valley
540-982-8811 ext. 9444
NMLS# 2102774

Apply with Alan

Adam 2 lowres
Adam Johnston

Roanoke
540-982-8811 ext. 9328
NMLS# 290827

Apply with Adam


All loans subject to credit and collateral approval. Not all applicants will qualify. Virginia Federal Credit Union may be involved in the processing or origination of your loan (NMLS# 407552).

Get Started

Download our Mortgage Application Checklist to make sure you’ve got all the paperwork you’ll need. Then stop by for a free, no-obligation consultation with us. We’ll be happy to go over your options on saving for down payments, lowering debts, or anything else that can help get you into your new home faster.