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Attention Members: The Mobile Check Deposit tool within Mobile Banking is scheduled for an upgrade, resulting in a downtime between 4pm on Tuesday, September 27, and 10am on Wednesday, September 28. We apologize for any inconvenience this may cause.
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Convenient Loan Payment Options
Pay Your Loan Online

Find The Best Loan Payment Option For You

Make your loan payments with a number of easy options. We offer online, in-person, over the phone, and recurring payment options.

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Online Payments

From a Member One account:

  • Set up a transfer from your Member One account in online banking. Click Move Money at the top to get started. You can select "Repeat transfer" to set up a recurring payment.

From a non-Member One account:

  • Click the PAY A LOAN button from the top of any memberonefcu.com page for a one-time payment.
    • Click Proceed and Login with your registered email and password.
    • If you have not yet registered for online payments, click Express Pay at the bottom of the web page located beside the Register button.
    • Enter your 6-digit member account number, full name, email address, and complete the security question
    • Choose Loan Being Paid and enter your debit/credit card information into our secure payment system
    • Payment is complete!

Other Payment Options

In-Person

Pay in-person at any Member One retail center. A representative can help you set up recurring payments from a Member One or outside financial institution account.

Over the Phone

For payment by phone, call 800.666.8811 to make a credit/debit card payment.

Through the Mail

Mail a payment to Member One Accounts Payable/General Administration Building, PO Box 12288, Roanoke, VA 24024-2288.

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Sign Up for Alerts

Never miss a payment! Sign up for email or text alerts through Member One's online banking platform. After logging in, select Additional Services at the top of online banking, and then click Mobile Banking & Alerts to get started.

Need Assistance?

Call 800.666.8811, complete our contact form, or visit one of our retail center locations today.