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We are aware of a credit and debit card fraud ring that is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.
Attention Members: The voting period is now open to cast your merger ballot. Click here to learn more.
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Who We Are

How We Started

Member One Federal Credit Union is a full-service, member-owned financial institution serving the needs of our communities for more than 83 years. We were chartered in 1940 to serve Norfolk & Western Railroad employees and since then, we’ve grown to become one of the region’s largest credit unions.

Denim Day Donations

Today our membership is more than 148,000 and growing.

Our financial integrity and stability continue to bring confidence to our members. With assets over $1.6 billion, Member One services extend to more than 700 companies and organizations. We are headquartered in Roanoke, Virginia and operate 15 branch facilities, a Real Estate and Business Service Center, and a national ATM network.


To be our members' favorite solution however they wish to bank with us.


To help our members, employees, and communities flourish.

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We reinvest in our members.

Member One members enjoy higher dividend rates on deposit accounts, lower rates on loans, fewer fees, and 24/7 convenience. And their deposits are federally insured up to $250,000 by the National Credit Union Association (NCUA), the strongest deposit insurance fund in the country.

We also reinvest in our community.

Each year we give back to area non-profit organizations, charities, and community projects through donations of time, goods, services, and financial support.

Our bottom line is driven by a commitment to quality service, not making a profit.

Our Story

Read our story to see where we started and how far we have come!

Our Locations

Find the nearest branch or ATM near you.

Awards & Recognition

We feel honored to be recognized with several awards. Check them out!

Annual Reports

Review reports on our recent years and how we've grown and continue to flourish!

We're Hiring!

Interested in joining our team? Check out our amazing benefits and open positions!

Press Releases

Learn about our impact in our recent press releases on our blog!