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We are aware of a credit and debit card fraud ring that is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.
Virginia Credit Union and Member One Federal Credit Union announce intent to merge. Learn more.
Hello Hershberger

Our Story

Take a look at our banking legacy below, from new branches opening to leadership changes, everything we do is to help make a bigger impact in our community and in the lives of our members!

Our Timeline
Take a look at the Past!

Chartered in 1940, our mission is to help our members, employees and communities flourish!

The Beginning
August 1940
The Beginning

Twenty Norfolk and Western Railway employees became charter members of the credit union by combining their savings of just over $50 and requesting recognition as a cooperative financial institution formed for employees of the railroad.

Dick Williams
A New Era

Richard "Dick" Williams hired to be the first CEO of the Norfolk & Western Credit Union.

A New Home
A New Home

Credit Union moves its headquarters to its current location in downtown Roanoke.

Sign Unveil
July 1, 1996
A New Name

Our name officially changes to Member One Federal Credit Union

Original branch 2 4610f906315a3c6fb23e23093df7dca8
Hello Hill City!

We open our first branch in Lynchburg.

Lynchburg Expansion

We consolidate two Lynchburg-area branches into our current Timberlake Retail Center.

Frank Carter, President and CEO
March 2008
A New Leader

Dick Williams retires as President/CEO of Member One Federal Credit Union, and Frank Carter is announced as Williams' successor, a role he still holds today.

Honoring a Legacy

The Henry Lee Memorial Scholarship, formally known as the Member One Scholarship, is established. This scholarship was renamed for a past recipient who was one of the 32 victims tragically killed at Virginia Tech on April 16, 2007.

Salem Retail Center
February 2010
New Salem Home

Grand opening of the Salem Retail Center on W. Main Street

Reaching New Heights

We surpass $500 million in assets.

Lakeside Crossing Retail Center Grand Opening
October 2013
Lynchburg Growth

Opened the Lakeside Crossing Shopping Center Retail Center in Lynchburg.

Grand Opening of Administrative Offices in June 2015
June 2015
Roanoke Expansion

Grand opening of our new Administration Building at our Roanoke campus.

Hello Hershberger
February 2016
Hello Hershberger

Grand opening of the Hershberger Retail Center, replacing the old Brookside location on Williamson Road

September 22, 2016
100,000 Members!

Our 100,000th member joined Member One!

Forest Retail Center Grand Opening
October 2016
Expanding around Lynchburg

We opened our Forest Retail Center.

New Heights

We surpass $1 billion in assets.

Grand opening of South Roanoke Retail Center on Franklin Road SW
August 2019
14th Branch

Grand opening of South Roanoke Retail Center on Franklin Road SW.

Grand opening of the Daleville Retail Center
March 2020
Our 15th Location

Grand opening of the Daleville Retail Center.

Member Service Center Ribbon Cutting
April 2022
Three Services, One Building

Opened new Member Service Center in Roanoke.