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ALERT: Transfers between member accounts are currently disabled. We’re working on a solution and will restore this service as soon as possible. Contact us at 1-800-666-8811 or visit a retail center to make transfers. We appreciate your patience.
Merger Update: Member One is rebranding to Virginia Credit Union in 2026. Learn more
Attention Members: Be aware scammers may contact you by text, phone call, or email pretending to be Member One. They may use phone numbers or addresses that look like ours. They might ask for account details, passwords, codes, or request you click suspicious links. NEVER share this personal information when contacted unexpectedly or feel pressured to click a suspicious link.
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Our Story

Member One, a division of Virginia Credit Union is a full-service, member-owned financial institution serving the needs of our communities for more than 84 years.

Our story begins in 1940 when we were originally chartered to serve Norfolk & Western Railroad employees in Roanoke. The 1970s began many decades of membership growth and branch service expansion across the Roanoke region, and into Lynchburg and the New River Valley.

On August 1, 2024, Member One successfully merged with Virginia Credit Union based in Richmond, and became a combined $7 billion organization serving almost 500,000 members through first-class digital banking services and 37 branch locations.