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We are aware of a credit and debit card fraud ring that is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.
Attention Members: The voting period is now open to cast your merger ballot. Click here to learn more.

Find A Location Near You

We’re here to serve members at retail centers across the Roanoke Valley, Lynchburg, New River Valley, and Franklin County. Find the location that’s most convenient for you.

All Branch and ATM Locations

Shared Branch Network

When you're not near a Member One retail center, you can visit one of the 5,000+ Credit Union branches within our Shared Branch Network, and perform select transactions, just as if you were at Member One. These transactions include, but are not limited to: deposits, withdrawals, loan payments, transfers, money orders, and cash advances.

ATM Locations

Access your account from more than 55,000 surcharge-free ATMs worldwide.

Member One ATMs

There’s no fee for members to use our proprietary ATMs. You can find them at any of our retail center locations plus these additional locations:

Brookside ATM

6619 Williamson Rd
Roanoke, VA 24019

Plateau Plaza ATM

20430 Virgil H Goode Hwy
Wirtz, VA 24184

Network ATMs

As a member of Member One, you have access to a worldwide ATM network. Many of these ATMs are conveniently located in places like Target, Walgreens, CVS/pharmacy, 7-11, Kroger, and local convenience stores. Please note that network ATM transactions may be subject to surcharges. ATMs with these logos are part of our network.

Holiday Closings - 2024

Please be aware that our retail centers will be CLOSED or have limited operating hours on certain holidays.

  • Monday, January 1 – New Year's Day
  • Monday, January 15 – Martin Luther King, Jr. Day
  • Monday, February 19 – Presidents' Day
  • Monday, May 27 – Memorial Day
  • Wednesday, June 19 – Juneteenth National Independence Day
  • Thursday, July 4 – Independence Day
  • Monday, September 2 – Labor Day
  • Monday, October 14 – Columbus Day
  • Monday, November 11 – Veterans Day
  • Thursday, November 28 – Thanksgiving Day
  • Tuesday, December 24 – Christmas Eve [Limited Hours]
  • Wednesday, December 25 – Christmas Day
  • Tuesday, December 31 – New Year's Eve [Limited Hours]
  • Wednesday, January 1, 2025 – New Year's Day