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We are aware of a credit and debit card fraud ring that is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.
Virginia Credit Union and Member One Federal Credit Union announce intent to merge. Learn more.
Company News July 21, 2021

Member One Voted One of Virginia’s Best Credit Unions by Forbes


ROANOKE, VA (July 2021) — Member One Federal Credit Union has been voted one of Virginia’s Best Credit Unions in the 4th annual Forbes Best in State program. This is the second consecutive year Member One has been recognized in this program.

“We are thrilled to have been selected as one of Forbes’ Best in State Credit Unions for the second year in a row. This designation goes to just over 3% of all credit unions nationwide and is an honor to receive in any year. However, we are even more proud to receive it after the extremely challenging year we’ve all been through,” said Lori Cauley, Chief Brand Officer for Member One. “We believe it represents our strong commitment to doing what is right for our members, our employees, and our communities ― no matter what.”

Forbes joined forces with the market research firm Statista to complete the fourth annual Best Credit Unions in Each State evaluation. In total, nearly 25,000 customers in the U.S. were surveyed for their sentiments on their current and former banking relationships.

The financial institutions were scored on overall recommendations and satisfaction, as well as five sub-categories ― trust, terms and conditions, branch services, digital services, and financial advice. Of the 5,068 credit unions nationwide, just 3.6% made the Forbes list.


Member One Federal Credit Union is a full-service, member-owned financial institution serving the needs of its communities for 80 years. Member One is headquartered in Roanoke, VA and serves over 134,000 members, is more than $1.4 billion in assets, operates 15 branch facilities, a Real Estate Center, and a national ATM network. For more information, visit memberonefcu.com.

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