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Attention Members: Be aware of scammers texting, calling, or emailing, pretending to be from Member One, asking for your account or card number, asking for a code or password, or asking you to click on a link. Sometimes it even looks like a Member One phone number -- NEVER give out passwords, codes, or your personal information over the phone or be pressured to click on a suspicious link. Protect yourself and please call us directly at 800.666.8811 if you have any questions or concerns.
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Member One Careers

Make Your Next Career Move With Us

Join a team that’s filled with passion, purpose, and pretty amazing people. We’re a not-for-profit, and our communities drive us. Let your passion for making an impact drive you, too!

Member One is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, marital status, or protected veteran status. M/F/Disability/Covered Veteran.

See Current Openings

Enjoy Amazing Benefits

Beyond standard benefits like medical, dental, and vision insurances for full-time and part-time employees, we also offer the following:

401(k) with a 100% match up to the first 5% of employee contributions
Eligible for pension after a five-year vesting period
Up to 12 paid holidays
12 paid weeks for Maternity leave
2 paid weeks for Parental leave (paternity, adoption, foster parents)
Paid Time Off plan
Life insurance (company paid coverage 2x annual base salary)
Short and Long Term Disability Insurance, completely company paid
Tuition Reimbursement
Voluntary Life Insurance
Pre-paid legal services
Employee referral program

Why our employees love working here!

"What sets Member One apart is that we strive for internal happiness. It's that special ingredient that helps us give our members the best service. Loving where I work is what motivates me to get up every morning. I am thankful for my time here, it has given me the chance to make lifelong friends and build a successful and happy career."

Alicia W Member Solutions Officer since 2019

"As a member, the people who helped me were clearly passionate about their work and genuinely cared for people. As an employee, Member One is a place where I feel welcome to bring my whole self to work. I have been able to grow as a person working here, and am forever grateful for the people who referred me to be a part of their team."

Julia W Retail Center Leader since 2019

"What I love most about working at Member One is the opportunity to grow and advance my career. In just 7 months, I was able to transition into a completely different department to a role I've always wanted to do. I am constantly encouraged to grow and learn. The people here are so supportive, it's hard to not love going to work every day!"

Jada H Mortgage Processing Specialist since 2021

"Member One is an amazing place to work because of the team atmosphere and everyone's willingness to help. I love Member One's dedication to serving our community and helping our members in their journey to financial success."

Megan H Member Experience Representative since 2021
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More Reasons To Be Excited About Your Career

At Member One, we support your career growth, providing you with many opportunities to grow and advance within the company. We nurture your potential through our educational opportunities like comprehensive company-led training and tuition reimbursement to help you reach the next level.

We also believe in supporting our communities and make it easy for you to volunteer! We encourage team members to participate in community-focused activities and different sponsorship events throughout Southwest and Central Virginia.

Current Openings
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Culture
Member One Employees Deliver Easter Cheer to Young Patients!

Member One employees rallied enthusiastically to the call to put together Easter baskets for patients spending the holiday in Carilion Children's Hospital.
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Culture
Member One Employees Graduate from Leadership Roanoke Valley Program

We’re proud to announce that two of our employees have graduated from the 2017 Leadership Roanoke Valley (LRV) class.
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Culture
Member One Federal Credit Union Feeds Local Families for the Holiday

Member One delivered over 60 meals to families in need throughout southwest and central Virginia during the holiday season.