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Attention Members: Be aware of scammers texting, calling, or emailing, pretending to be from Member One, asking for your account or card number, or asking you to click on a link. NEVER give out your personal information over the phone or be pressured to click on a suspicious link. Protect yourself and please call us directly at 800.666.8811 if you have any questions or concerns.

Visa® Account Updater Program

New card? No problem. Visa Account Updater provides you with a seamless transition when your Member One credit card expires or is replaced. This service automatically updates the card number and/or expiration date with eligible merchants or service providers that store your card information.*

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As a Cardholder, You Can Expect

  • An all-in-one account update process so you can skip the time and hassle of resubmitting your payment information
  • No unnecessary communication for changes with your card
  • Less chance of authorization declines
  • Uninterrupted service from participating merchants

All cardholders are automatically enrolled in Visa Account Updater—there’s nothing you need to do to initiate this service.

If You Wish to Opt Out, You May Do The Following

Call the Member Contact Center at 800-666-8811 or 540-982-8811, or visit your local retail center.

*Not all merchants and/or service providers participate in this program. Contact Member One to verify if a specific merchant and/or service provider is eligible.