Strengthening our communities.

Member One staff volunteering in community, smiling at camera

At Member One Federal Credit Union, we see where you are and where you want to be.

Then we provide solutions to help you successfully manage your finances so you can get there. We’re committed to members and communities ahead of profits.

We Recommend

Member One Voted One of Virginia’s Best Credit Unions by Forbes

Member One voted one of Virginia’s Best Credit Unions in the Forbes Best in State program. This is the second consecutive year Member One has been recognized in this program.

Member One Employees Earn Diversity, Equity & Inclusion Certification

Fifteen Member One employees completed the USF Muma College of Business’ certificate program focused on Diversity, Equity, and Inclusion (DEI) in the Workplace.

Member One Donates to Vittles for Vets

Member One recently presented a $1,086 check to Vittles for Vets, donating funds raised by Credit Union employees.

Member One Builds a More Convenient Experience for Members

After breaking ground in late April, construction is underway for Member One Federal Credit Union’s new 6,511 square foot Member Service Center.

How We Started

Member One Federal Credit Union is a full-service, member-owned financial institution serving the needs of our communities for more than 80 years. We were chartered in 1940 to serve Norfolk & Western Railroad employees and since then, we’ve grown to become one of the region’s largest credit unions. 

Today our membership is more than 137,000 and growing. 

Our financial integrity and stability continue to bring confidence to our members. With assets over $1.42 billion, Member One services extend to more than 700 companies and organizations. We are headquartered in Roanoke, Virginia and operate 15 branch facilities, a Real Estate Center, and a national ATM network

OUR VISION

To be our members' favorite solution however they wish to bank with us.

OUR MISSION

To help our members, employees, and communities flourish.

We reinvest in our members. 

Member One members enjoy higher dividend rates on deposit accounts, lower rates on loans, fewer fees, and 24/7 convenience. And their deposits are federally insured up to $250,000 by the National Credit Union Association (NCUA), the strongest deposit insurance fund in the country. 

We also reinvest in our community. 

Each year we give back to area non-profit organizations, charities, and community projects through donations of time, goods, services, and financial support. 

Our bottom line is driven by a commitment to quality service, not making a profit.

2020 ANNUAL REPORT

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Experience the credit union difference with great options for every stage of life, modern-day conveniences you expect, and local, personalized service.

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