Locations
We’re here to serve members at retail centers across the Roanoke Valley, Lynchburg, New River Valley, and Franklin County. Find the location that’s most convenient for you.
Search by zip code
625 Williamson Road
Roanoke, VA 24016
800-666-8811 View Hours
Member Service Center
625 Williamson Road, Roanoke, VA 24016
800-666-8811
Lobby Hours
RETAIL CENTER HOURS
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
REAL ESTATE & BUSINESS SERVICE CENTER HOURS
Monday – Friday, 9:00am – 5:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
2926 Franklin Rd SW
Roanoke, VA 24014
800-666-8811 View Hours
South Roanoke Retail Center
2926 Franklin Rd SW, Roanoke, VA 24014
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
1611 Hershberger Rd NW
Roanoke, VA 24012
800-666-8811 View Hours
Hershberger Retail Center
1611 Hershberger Rd NW, Roanoke, VA 24012
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
1056 By Pass Rd
Vinton, VA 24179
800-666-8811 View Hours
Vinton Retail Center
1056 By Pass Rd, Vinton, VA 24179
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
1445 Mexico Way
Roanoke, VA 24012
800-666-8811 View Hours
Orange Avenue Retail Center
1445 Mexico Way, Roanoke, VA 24012
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
6619 Williamson Rd
Roanoke, VA 24019
2310 Electric Rd
Roanoke, VA 24018
800-666-8811 View Hours
Southwest Retail Center
2310 Electric Rd, Roanoke, VA 24018
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
1436 W Main St
Salem, VA 24153
800-666-8811 View Hours
Salem Retail Center
1436 W Main St, Salem, VA 24153
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
32 Charter Avenue
Daleville, VA 24083
800-666-8811 View Hours
Daleville Retail Center
32 Charter Avenue, Daleville, VA 24083
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
20430 Virgil H Goode Hwy
Wirtz, VA 24184
12975 Booker T Washington Hwy
Hardy, VA 24101
800-666-8811 View Hours
Westlake Retail Center
12975 Booker T Washington Hwy, Hardy, VA 24101
800-666-8811
Lobby Hours
Monday – Friday, 9:00am – 5:30pm
Saturday, 9:00am – 12:00pm
Drive-Thru Hours
Monday – Friday, 9:00am – 5:30pm
Saturday, 9:00am – 12:00pm
40 Member One Way
Rocky Mount, VA 24151
800-666-8811 View Hours
Rocky Mount Retail Center
40 Member One Way, Rocky Mount, VA 24151
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 7:30am – 5:30pm
Friday, 7:30am – 6:00pm
Saturday, 9:00am – 1:00pm
105 Oak Tree Blvd NW
Christiansburg, VA 24073
800-666-8811 View Hours
Christiansburg Retail Center
105 Oak Tree Blvd NW, Christiansburg, VA 24073
800-666-8811
Lobby Hours
Monday – Friday, 9:00am – 5:30pm
Saturday, 9:00am – 12:00pm
Drive-Thru Hours
Monday – Friday, 9:00am – 5:30pm
Saturday, 9:00am – 12:00pm
6103 Fulk Dr, Suite C
Radford, VA 24141
800-666-8811 View Hours
Fairlawn Retail Center
6103 Fulk Dr, Suite C, Radford, VA 24141
800-666-8811
Lobby Hours
Monday – Friday, 9:00am – 5:30pm
16955 Forest Rd, Ste A
Forest, VA 24551
800-666-8811 View Hours
Forest Retail Center
16955 Forest Rd, Ste A, Forest, VA 24551
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Lakeside Crossing Retail Center
3901 Old Forest Rd, Ste 106
Lynchburg, VA 24501
800-666-8811 View Hours
Lakeside Crossing Retail Center
3901 Old Forest Rd, Ste 106, Lynchburg, VA 24501
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
7114 Timberlake Rd
Lynchburg, VA 24502
800-666-8811 View Hours
Timberlake Retail Center
7114 Timberlake Rd, Lynchburg, VA 24502
800-666-8811
Lobby Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
Drive-Thru Hours
Monday – Thursday, 9:00am – 5:30pm
Friday, 9:00am – 6:00pm
Saturday, 9:00am – 1:00pm
ATM Locations
Access your account from more than 55,000 surcharge-free ATMs worldwide.
Member One ATMs
There’s no fee for members to use our proprietary ATMs. You can find them at any of our retail center locations plus these additional locations:
6619 Williamson Rd
Roanoke, VA 24019
20430 Virgil H Goode Hwy
Wirtz, VA 24184
Network ATMs
As a member of Member One, you have access to a worldwide ATM network. Many of these ATMs are conveniently located in places like Target, Walgreens, CVS/pharmacy, 7-11, Kroger, and local convenience stores. Please note that network ATM transactions may be subject to surcharges. ATMs with these logos are part of our network.
ATM Locator
Coin Machines
We have coin machines available for use by our members. The coin machines are only for loose coins, and there is a fee of 5% of the total dollar amount of coins counted for using the machine. Listed are the retail centers that have coin machines:
- Rocky Mount (not a self-serve machine – representative assistance needed)
- Member Service Center, Roanoke (self-serve machine)
- Southwest (not a self-serve machine – representative assistance needed)
- Hershberger (self-serve machine)
- Christiansburg (self-serve machine)
- South Roanoke (self-serve machine)
- Lakeside (self-serve machine)
- Forest (self-serve machine)
- Daleville (self-serve machine)
Shared Branching
Shared branches means you have more direct access to your money than most traditional bank customers do. Find a shared branch near you.
Contact Us
Need to contact us or find out where to send mail correspondence (including payments and deposits)? Visit the Support Center.
Mail Payments & Correspondence
For security purposes and faster processing, please send all mail correspondence (including loan payments and deposits) to the PO Box addresses listed on our contact page.
Holiday Closings - 2022
Please be aware that our retail centers will be closed or have limited operating hours on certain holidays.
Monday, January 17 – Martin Luther King, Jr. Day
Monday, February 21 – President’s Day
Monday, May 30 – Memorial Day
Monday, June 20 - Juneteenth National Independence Day
Monday, July 4 – Independence Day
Monday, September 5 – Labor Day
Monday, October 10 – Columbus Day
Friday, November 11 – Veterans Day
Thursday, November 24 – Thanksgiving Day
Saturday, December 24 – Christmas Eve (Closes at 12 PM or 1 PM based on normal retail center hours)
Monday, December 26 – Christmas Day (observed)
Saturday, December 31 – New Year’s Eve (Closes at 12 PM or 1 PM based on normal retail center hours )
Monday, January 2, 2023 - New Year's Day (observed)
Become a Member
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