ATM Access & FAQs
With our ATM and select ATM Plus locations, bank at your convenience, and get cash when you need it. Plus, we offer savings on ATM fees so you can easily access ATMs worldwide.
Virginia Credit Union ATMs
At our in-branch and standalone ATMs, you can:
- Withdraw cash
- Make deposits (envelope-free!)
- Transfer money between accounts
- Check balances
- Change your PIN
- Access with Americans with Disabilities Act voice guidance capability
ATM Plus
Do even more at our select ATM Plus locations! Conduct transactions such as withdrawing exact amounts, depositing checks and cash (at the same time), and viewing all account information.
Find an ATM or ATM Plus near you with our Branch & ATM Locator.
ATM access anywhere
- ATMs at all Wawa® and Sheetz® stores in Virginia – no ATM fees or surcharges
- Other institutions' ATMs, nationwide and worldwide
Savings on fees at other ATMs
Your credit union helps you save two ways on ATM fees for checking withdrawals when you need to get cash at non-VACU ATMs.
- You get 4 checking withdrawals per month at non-VACU ATM free of network ATM fees from VACU. (Other ATM owners may have a fee, but learn about rebates below.)
- You can also enjoy up to $8 per month in rebates for ATM fees assessed by other ATM owners if you have either a qualifying direct deposit or 15 debit card purchase transactions that month.?
More tips for avoiding ATM fees
- Use fee-free ATMs at VACU and all Wawa and Sheetz stores in Virginia.
- Get cash back at stores when you use your debit card and PIN for purchases.
- Pay with your debit card to reduce the need for cash.
- Avoid a lot of small withdrawals – get more cash per trip to an ATM.
Thank you for using fee-free VACU, Wawa, and Sheetz ATMs, or other cash alternatives when possible. You avoid ATM fees, and you help your credit union control costs for the membership.
FAQs
What can I do at an ATM Plus?
Our ATM Plus locations can handle all your banking needs 24/7. Along with the traditional services an ATM offers, you can withdraw exact dollar amounts (such as $33), transfer money between VACU accounts, make credit card and loan payments, deposit checks and cash (even at the same time), and more. Use the ATM Plus filter to find one near you.
How do I deposit cash?
- Insert a stack of up to 50 bills flat, in any direction, into the cash deposit slot (bills only—no coins).
- The ATM automatically counts your cash.
- Your total cash amount appears on the screen for you to verify.
- The number and bill denominations appear on your receipt.
How do I deposit checks?
- Insert your check into the check deposit slot face up. The ATM shows you the scanned check image on screen.
- Manually enter the amount of the check for verification.
- Repeat this for each check you wish to deposit. Then verify the amount on the screen.
- Your receipt lists each check you deposited and your total deposit. You may choose to either have check images printed on your receipt or print just a summary of the deposit.
Do ATM and ATM Plus machines take coins?
No, none of our ATM locations can take coins. They will jam the machine and damage it.
Can I deposit checks and cash together?
Yes. You can deposit both during the same transaction, but you will do so one at a time, in their individual check and cash slots.
Can I verify the accuracy of the deposit before I complete the transaction?
Yes. You will see each check on the screen and be asked to verify the amount. For cash deposits, total cash is displayed for your acceptance.
Why didn’t an ATM or ATM Plus accept my check/cash deposit?
A check may be rejected if the account and/or routing number is printed too lightly for the scanner to verify or if the written amounts are not legible enough for the ATM or ATM Plus to read. If a dollar bill is worn, torn, folded, or has extraneous marks on it, it may be rejected by the ATM or ATM Plus.
What should I do if I have a problem with my deposit?
Please contact Member Services or a member of the branch staff.